Personal Care and Pharmaceutical
22 November 2008
 

PRIVACY POLICY

 

Background

 

Univar PCP is a sales and marketing company specialising in the application and distribution of chemical products to, amongst others, the Personal Care and Pharmaceutical industries. By visiting and using our website and using our service you agree to this privacy policy. We recognise that privacy is very important. That is why we have put a policy in place to protect your personal information. We hope this will help you make an informed about sharing personal information with us.

 

What information do we collect? How do we use it?

 

At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you register with us or when you wish to contact us. We may gather information about you:

  1. If you choose to give us personal information [including any sensitive personal data] via the internet that we may need - to correspond with you or to provide you with a sample for example, we will let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
  2. We will use your personal details [including any sensitive personal data] [and information we obtain from other sources] to provide you with our services, for administration and customer services, to analyse your preferences and to ensure that the content, services and advertising that we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes. From time to time we may need to share your information with our service providers or agents for the purposes of [delivery of goods].
  3. We may disclose personal data in order to comply with a legal or regulatory obligation.
  4. By providing us with your personal information [including any sensitive personal data], you consent to our processing your personal data for the above purposes.

  5. [We intend to continue improving the content and function of our website. For this reason, we may monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you.]

 

How do we use your information for marketing?

 

We may contact you by mail, telephone, fax, email or other electronic messaging service with offers of services or information that may be of interest to you. By providing us with your telephone or fax numbers or email address you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us please contact us using the details below.

 

How do we protect your information?

 

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. [We offer the use of a secure server when you place orders or access your account information. The [SSL] (Secure Server Software) encrypts your information before it is sent to us. ] We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

 

Cookies

 

We may also use information obtained about you from cookies (files which are sent by us to your computer or other access device) which we may access when you open an email from us or visit our site in future. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names [X.txt,Y.txt and Z.txt]. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

 

Other Information

 

You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although will still only be used in accordance with this policy.

 

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

 

For quality control and training purposes, we may monitor or record your communications with us.

 

When and how to contact us

 

If you're personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please let us know by contacting our Mailing Exclusion Team at: [personal.care@univareurope.com] or [pharma@univareurope.com].

 

This privacy policy may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

 

Our goal is to respect your privacy. To help us improve our privacy practices please give us feedback. We welcome your comments and queries [personal.care@univareurope.com].

 

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